Implement Microsoft Email and Storage Changes
Accomplishments
July 2024 to December 2024
- Implemented changes to email services, including discontinuing automatic forwarding to third-party services and reducing retention times.
- Eliminated 91,000 BuckeyeMail accounts and 269,000 Lifetime Email Forwarding accounts.
January 2025 to June 2025
- Since June, more than 789,000 unused or duplicate accounts have been successfully removed, including over 360,000 BuckeyeMail accounts and more than 100,000 @osu.edu email inboxes. This cleanup helps streamline our systems and reduce unnecessary storage and licensing costs.
- These efforts have already resulted in significant savings—about $250,000 in storage costs for the university and $740,000 in avoided license fees for the Alumni Association.
- Additional updates to how we manage licensing and identify accounts are now saving the university another $262,000 each year. These behind-the-scenes improvements ensure we’re using our Microsoft tools more efficiently and cost-effectively, while still supporting the email and collaboration needs of our faculty, staff, students, and alumni.
