Tagged: Accounts Receivable

Two new reports are now available in Workday for departments utilizing Workday Accounts Receivable. These reports are designed to help you monitor aging invoices by Customer, filtered by individual Department or Earnings Operation. Because Accounts Receivable activity appears on the Balance Sheet, Balancing Worktags are necessary to generate accurate reports. If your area doesn’t have enough detail in its Balancing Units, consider speaking with your Senior Fiscal Officer about creating additional Balancing Units to improve reporting precision. See the full post for additional details.

Beginning May 1, departments and units selling goods and services on credit to customers (accounts receivable) should use the “Create Request” task in Workday to request new customer records and edits to existing records. Note, this change DOES NOT apply to Internal Order Billing (IOB) or cash sales. Communications about customer record maintenance will now include both system-generated emails and Workday notifications, rather than relying exclusively on email. You may still receive occasional emails if additional information is needed to process a request. This new process replaces the existing Qualtrics form used for customer data collection. For additional details and a job aid link, read the full post.